Catalina-Marina del Rey Flyer Policies
WHARFAGE FEE: The above fares include a $2.00 wharfage fee (a fee for using the dock) at Avalon and/or Two Harbors, for each disembarking or embarking passenger. We collect these fees for the City of Avalon and for Two Harbor Enterprises and remit the fees to them. For example, a round-trip from Marina Del Rey to Avalon (or Two Harbors), includes a $2.00 fee to land at the dock at Catalina (disembark) and $2.00 to leave Catalina (embark), for a total of $4.00 per round-trip. For an intra-island round-trip between Avalon and Two Harbors, the wharfage fee would be $8.00 total.
FUEL SURCHARGE: Fares above also include a California Public Utilities Commission authorized temporary fuel surcharge due to the high cost of fuel.
RESERVATION CANCELLATION POLICY: Please be aware that any cancellation must be made by 2 PM on the day prior to outbound travel. After 2 PM, your tickets are NON-REFUNDABLE and your credit card will be charged. You need to arrive to collect your boarding passes at least 30 minutes before scheduled departure time. If we have a full boat, we will start accepting standbys 15 minutes before departure, and your seat may be given away.
DELAY AND CANCELLATION POLICY: Catalina-Marina Del Rey Flyer (Sea Planes, Inc.) assumes no responsibility for delays or cancellations due to weather/sea conditions, mechanical failures, passenger safety, or other events out of our control. No compensation will be given for delayed boats as a result of the above conditions. Passengers choosing another form of travel, in lieu of waiting for the delayed departure, do so at their own expense and risk. In the case of cancelled runs, tickets will be honored on next available departure or any departure on the day following the event, after which they will not be honored. Delays for reasons other then the above will be handled on a case by case basis. |